Incident Management for DevOps and Support Teams investigation that combines log, monitoring and DevOps data to let you know what’s happening, what's broken, and what's changed.…
ServiceNow Security Operations provides a single solution for responding to incidents and security vulnerabilities.
Rapid Remedy Upgrade Now Available Effect-Tech’s Rapid Remedy Upgrade offers the fastest data migration tool for upgrading to the latest Remedy ITSM platform.
Splunk Enterprise Security (ES) is a SIEM that provides search and analysis of machine data generated from network and security-related technologies.
Transport reduces Remedy ITSM data management activities by an average of 50%.
IT Service Management
IT Operations Management
IT Data Management
Our Service Partners
- BMC Remedy We are a BMC Technical Alliance Partner that works side-by-side with our customers. For over 10 years, we have developed innovative solutions to complex IT issues and have helped mature IT processes for some of BMC's largest, global customers.
- PuzzleLogic Targeted for enterprise application support teams, Service Advisor provides you the ability to investigate application issues and quickly investigate and triage complex situations resulting in faster incident resolution. Let us transform your operation in less than 30 days.
- ServiceNow As a new ServiceNow partner, we are excited to bring our tremendous IT Service Management knowledge and experience to customers that want to further their investment and streamline & automate their IT operations.
- Splunk Our emerging Big Data consulting practice has a unique blend of IT Security, IT Operations, and IT Service Management experience. We don't just "splunk a bunch of logs". We can assist your IT teams with solving complex IT Ops issues.
Our Core Values
- Establish lasting partnerships with our customers
- Transform our customer's ability to deliver better IT services
- Deliver on time, on budget
- Every time
- No exceptions