Services

Undertaking an IT transformation initiative?


How can you break down existing IT silos that exist between your application and infrastructure support teams? These technology and organizational barriers can negatively impact your service availability metrics. Our years of integrating IT Service Management and Operations Management practices can take your organization to greater levels of efficiencies. Let us work with you to realize this transformation.

BMC Remedy or ServiceNow agility is more than just knowing the tools.

Our team of IT Service Management and IT Ops Management consultants bring a unique blend of organizational change, process maturity, and tools knowledge to meet your IT program objectives. We strive to establish lasting partnerships with our customers to transform their ability to deliver IT services more rapidly, efficiently, and cost effectively.

Integrating people, process, and hybrid cloud infrastructure.


Your IT organization has been implementing a hybrid cloud architecture and you have shortened provisioning cycle times to hours - not days or weeks. And the result? Your application teams are more satisfied. But your organization is struggling with keeping up with changes and how things are connected. Furthermore, your legacy processes and tools are not well integrated with your new cloud provisioning systems creating gaps in your view of the infrastructure. If this describes your situation, maybe it's time to mature your people, processes, and tools to better manage your hybrid cloud infrastructure.

 

Struggling with mountains of unstructured machine data?

Unstructured data? Big data? Are your databases overloaded? With Splunk you can gather all your machine generated data in one place and through the use of schema on the fly obtain business insights without having to understand the underlying data. That is the power of Splunk, scalable from a single instance with Splunk light, to the largest globally distributed deployments with Splunk Enterprise or Splunk Cloud. As a premier Splunk partner Effect-Tech can help you expand or implement to provide the insight to help your business succeed.

Our Service Partners

  • BMC Remedy We are a BMC Technical Alliance Partner that works side-by-side with our customers. For over 10 years, we have developed innovative solutions to complex IT issues and have helped mature IT processes for some of BMC's largest, global customers.
  • PuzzleLogic Targeted for enterprise application support teams, Service Advisor provides you the ability to investigate application issues and quickly investigate and triage complex situations resulting in faster incident resolution.  Let us transform your operation in less than 30 days.
  • ServiceNow As a new ServiceNow partner, we are excited to bring our tremendous IT Service Management knowledge and experience to customers that want to further their investment and streamline & automate their IT operations.
  • Splunk Our emerging Big Data consulting practice has a unique blend of IT Security, IT Operations, and IT Service Management experience. We don't just "splunk a bunch of logs". We can assist your IT teams with solving complex IT Ops issues.

Our Core Values

  • Establish lasting partnerships with our customers
  • Transform our customer's ability to deliver better IT services
  • Deliver on time, on budget
  • Every time
  • No exceptions